Terms and Conditions
Welcome to the TW Infosec website. These Terms and Conditions outline the rules and regulations for the use of our website, services, and products. By accessing or using the TW Infosec website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.
Introduction

TW Infosec is committed to providing high-quality information security services, including cybersecurity consulting, vulnerability assessments, and digital forensics. Our website serves as a platform for users to access information about our services, engage with our content, and contact us for support.

These Terms and Conditions govern your access to and use of the TW Infosec website, as well as any content, functionality, and services offered on or through the website.

Acceptance of Terms

By accessing or using the TW Infosec website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you are using the website on behalf of a business or entity, you represent and warrant that you have the authority to bind that business or entity to these Terms.

Changes to Terms

TW Infosec reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page, and your continued use of the website following such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed about any updates.

Privacy Policy

Your use of the TW Infosec website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.

Eligibility

To use our website and services, you must be at least 18 years old or have the consent of a parent or guardian. By accessing the TW Infosec website, you represent that you meet these eligibility requirement

User Responsibilities

When using the TW Infosec website, you agree to:

Use the website only for lawful purposes and in a manner that does not infringe the rights of others. Provide accurate and complete information when creating an account or contacting us. Not engage in any conduct that could harm, disable, overburden, or impair the website or interfere with any other party's use of the website. Not attempt to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to the website, through hacking, password mining, or any other means.

Intellectual Property

All content on the TW Infosec website, including text, graphics, logos, images, and software, is the property of TW Infosec or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

Service Descriptions

TW Infosec provides various services related to cybersecurity and information security, including but not limited to:

Cybersecurity consulting Vulnerability assessments Penetration testing Digital forensics Security audits and assessments While we strive to provide accurate descriptions of our services, we do not warrant that the services will be error-free, complete, or meet your specific requirements.

User Accounts

To access certain features of the TW Infosec website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

Payment Terms

If you purchase any services from TW Infosec, you agree to pay all applicable fees and charges associated with those services. Payments must be made in accordance with the payment terms outlined at the time of purchase. We reserve the right to change our pricing and payment terms at any time.

Refund Policy

TW Infosec aims to provide high-quality services to our clients. If you are not satisfied with our services, please contact us within 30 days of receiving the service to discuss your concerns. Refunds will be considered on a case-by-case basis.

Limitation of Liability

TW Infosec shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or our services. Our total liability to you for any claim arising from these Terms or your use of the website shall not exceed the amount you paid for the services in question.

Indemnification

You agree to indemnify, defend, and hold harmless TW Infosec, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses including reasonable attorney fees arising out of or related to your violation of these Terms, your use of the website, or your violation of any rights of another party.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles. Any legal action or proceeding arising from or related to these Terms shall be brought exclusively in the courts.

Dispute Resolution

In the event of any dispute or claim arising from these Terms or your use of the website, you agree to first attempt to resolve the matter informally by contacting us. If we cannot resolve the dispute amicably, you agree to submit the dispute to binding arbitration in accordance with the rules.The arbitration shall take place, and the decision of the arbitrator shall be final and binding.

Termination

TW Infosec reserves the right to terminate or suspend your access to the website and services at our discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or third parties, or for any other reason.

Third-Party Links

The TW Infosec website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement or responsibility for the content of those sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Disclaimer of Warranties

The TW Infosec website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. TW Infosec does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and TW Infosec regarding your use of the website and services, superseding any prior agreements or understandings.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at contact us